Privacy Policy
Rannie Studio
Last updated: 10 July 2026
Who We Are
Rannie Studio ("we," "us," "our") is a bespoke fine jewellery studio based in London, United Kingdom. This policy explains how we collect, use, and protect your personal data when you visit our website or make an enquiry.
Data controller contact: [your business email]
What We Collect
When you submit an enquiry through our website, we collect:
- Name
- Email address
- Approximate budget range
- Any details you include about your commission (stone, occasion, design ideas, etc.)
We do not collect payment information through this website at this time, as all commissions are arranged directly between you and the studio.
If you contact us via Instagram, email, or in person, we may also hold the information you share with us through those channels.
How We Use Your Data
We use the information you provide to:
- Respond to your enquiry and discuss your commission
- Keep records of client commissions and correspondence
- Send you updates about your specific commission (not marketing, unless you opt in separately)
Legal basis: we process this data based on your consent (submitting the form) and, once a commission begins, to perform our contract with you.
Where Your Data Is Stored
Enquiry data is stored using:
- Supabase (database hosting)
- Notion (internal client management) — used by our team to track and respond to enquiries
Both providers are used solely to manage client communication and are not used for advertising or shared with third parties for marketing purposes.
How Long We Keep Your Data
We retain enquiry data for as long as necessary to respond to you and, if a commission proceeds, for the duration of our business relationship plus a reasonable period afterward for record-keeping (e.g. warranty, hallmarking documentation, insurance valuations). You can request deletion at any time (see "Your Rights" below).
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where we're not legally required to keep it)
- Withdraw consent at any time
- Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled
To exercise any of these rights, contact us at [your business email].
Cookies
This site does not currently use cookies or tracking technologies beyond what's required for the enquiry form to function.
Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top will reflect the most recent version.
Contact
Questions about this policy or your data can be sent to [your business email].